Privacy Policy
Last Updated: 22 April 2026
We respect your privacy and are committed to protecting your personal data.
1. Who We Are
Annex Living is a UK-based platform providing information and connecting users with annex living solutions including static caravans and lodges.
Contact: [email protected]
2. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Postcode
- Budget range
- Intended use (e.g. elderly parent, adult child, etc.)
- Timeframe for installation
- Any additional details submitted through forms
3. How We Use Your Information
We use your data to:
- Respond to your enquiry
- Assess suitability for annex living solutions
- Connect you with relevant suppliers or service providers
- Improve our website and services
IMPORTANT:
By submitting your details through our forms, you acknowledge that your enquiry may be shared with relevant third-party partners (such as caravan suppliers, installers, or related service providers) where necessary to fulfil your request.
We only share information that is relevant to your enquiry.
4. Legal Basis
We process data under:
- Legitimate interest (responding to enquiries)
- Consent (form submissions)
5. Data Storage
- Data stored securely (MongoDB)
- Emails handled via secure providers (Resend)
- Reasonable measures taken to protect data
6. Data Retention
We only keep data as long as necessary to:
- Respond to enquiries
- Provide services
- Meet legal obligations
7. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
Contact: [email protected]
8. Cookies
We may use cookies to improve user experience and analyse traffic.
9. Third Parties
We are not responsible for third-party websites linked from our site.
10. Disclaimer
We provide general guidance only.
Requirements vary depending on property, access, and intended use.
Formal confirmation should always be checked where required.